We do our best to ensure that all our products meet your high standards. We source authentic, quality gemstones from around the world, and string them on the strongest cord available. Even so, breakage occurs from time to time.

We want you to feel good about your purchases, so we stand behind our products with a 30-day guarantee. All products can be returned within 30 days of purchase for any reason.

Broken items may be exchanged free of charge within 90 days of purchase. If your bracelet is over 90 days old, please return the bracelet materials and a $10 fee (checks made payable to Made As Intended) for shipping and handling, and we will send you a new one.

Please mail items in a padded mailer to:

Made As Intended

3423 Spring Road

Oak Brook, IL 60523.

Please call customer service at 630-789-3494 or email sales@madeasintended.com if you need further assistance. Thank you for being a valued Made As Intended customer!